What is block management?
Block management, also known as leasehold management, property management, or estate management, refers to the professional service of overseeing and maintaining residential properties within a specific block or development. The responsibilities of a block management company can vary but often include tasks such as:
- Service charge collection: Managing and collecting service charges from residents to cover the costs of maintaining and improving communal areas.
- Ground rent collection: Overseeing the collection of ground rent payments from leaseholders.
Insurance management: Arranging and managing insurance coverage for the building and common areas. - Communal maintenance: Organizing and supervising maintenance and repairs for communal spaces, ensuring they are well-kept and safe.
- Budget preparation: Developing budgets for the property, outlining projected expenses and income to ensure financial sustainability.
- Legislative compliance: Ensuring the property adheres to relevant legislation and regulations, including health and safety requirements.
Block management is crucial in maintaining property values, fostering a sense of community, and ensuring that residents receive value for the service charges they contribute.
WHY CHOOSE GRIFFIN?
At Griffin, we understand that managing residential or commercial blocks can be complex and time-consuming. That's why we offer an essential service which involves:
Tenant
services
Tenant screening
Lease agreements
Tenant satisfaction
Conflict resolution
Financial, legal, insurance and risk management
Accounting services
Rent collection
Legal compliance
Insurance coordination
Risk mitigation
Company secretary services
Maintenance and
repairs
Regular inspections
Maintenance coordination
Maintenance of common areas
Administrative
tasks
Bookkeeping
Reporting
Emergency response
Whatever your needs, we’ll create bespoke plans that align with your requirements and budget.
How do we excel in our role? We blend modern technology with traditional customer service, offering online support and on-site presence to ensure everything runs smoothly. Our commitment to prompt assistance has established us as the reliable block management service Essex property owners trust.
Looking to the future, we go beyond present care to enhance your property and maximise future investment potential. Our highly trained professionals conduct routine inspections, focusing on both small details and the bigger picture to ensure your property remains in excellent condition. Partner with us for proactive and detail-oriented block management.
We’re a TPI accredited agency
As proud members of The Property Institute (TPI), we are committed to upholding exceptional service standards for our clients.
Our membership signifies our unwavering dedication to the highest standards in residential property management, demonstrating transparency, accountability, and adherence to industry best practices.
Choosing us as your TPI Accredited agents assures you that we excel in delivering services, handling client funds responsibly, and consistently following best practices and procedures in all our tasks.
This accreditation reflects our commitment to professionalism and ensures that you can trust us with confidence for your residential property management needs.
ACE AWARDS
The Ace Awards recognises excellence and exceptional achievements by UK Managing agents, their suppliers, and the work of their people in improving the lives of millions of leaseholders."
We are incredibly pleased to have won the ACE AWARDS for best managing agent of 2024.
This recognises our teams hard work , dedication, and passion that they put into their roles everyday to make a significant positive impact for our clients and beyond.
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Choose us for a friendly, open, and honest partnership and trust us for reliable and flexible property management services.
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How can block management help me?
From regular inspections of communal areas to overseeing necessary upgrades, we've got you covered. Our services also include managing service charges, handling supplier invoices, and ensuring all essential services and checks are completed. We take care of the hard work, saving you time and effort, so your property is in safe hands.
How much does block management cost?
At Griffin, we tailor our services to meet your specific needs. While prices vary, we offer incredible value at every stage. Our rates are among the most competitive in Essex. Contact our team today to learn more and get a personalised quote for your property.
ALAN WEBB
MANAGING DIRECTOR (CHAIRMAN OF GRIFFIN FOUNDATION TRUST)
Alan started the Griffin Group with our Grays office in June 2006 and with his guidance has expanded rapidly to become the largest independent estate agency in Thurrock. In 2021 Alan launched an expansion into Havering with another four offices added to the Group.
Alan is a West Ham season ticket holder and is a passionate angler taking regular trips to France to his lake in Etang Des Flores.
ADAM BOLTON
HEAD OF BLOCK MANAGEMENT
Adam has joined Griffin in 2025 and has worked in block management for 5 years, previously as a head of block for a property management company in Hertfordshire. Adam has studied through The Property Institute to an associate level and is currently continuing his studies for member’s level.
Adam has strong organisation skills, has a passion for managing major works projects as well as ensuring the safety of the blocks he manages. Adam enjoys travelling, spending time with his family and friends.
Kim Biniaz
SENIOR PARTNER
Kim has been in the property industry for over 4 Years. Having previously worked for a property management company in London, she would like to utilise her experience to ensure that the blocks which are managed by the blockmanagement team are met to high standards.
One of Kim’s roles within the block management department includes liaising and building a good rapport with our clients and contractors and ensuring that their queries are investigated and resolved.
Angela Rumble
Senior Block Manager
Angela has been with the Griffin Group since 2006 and is the proud Mother of the owner Alan Webb and has helped the company grow extensively. Angela brings a high level of customer service and knowledge to our hard-working Property Management team.
Outside of work Angela enjoys spending time with her eight Grandchildren, baking, knitting and socialising at her local club.
Chloe Sharp
Block Manager
Chloe started working for Griffin in 2022 and it is her first role in the property industry. She is currently enrolled on a property management course and is looking forward to broadening her knowledge and experience in this department.
Chloe ensures that the service provided to our clients is reliable and to the highest standard. One of her main roles within the department is to prepare the annual service charge demands, also ensuring repairs are dealt with in a timely manner protecting our clients’ investments.
In her free time, she likes to spend time with her family and friends and going to the gym.
HARRISON TRANTER
Block Manager
Harrison has been in property for over 6 years, he first started out as a trainee sales and lettings negotiator and is now moving on to get his qualifications in Property/Block Management. He thrives to attracted new business while providing a tailored service and making sure all clients expectations are met, this results in gaining a personal relationship with them. In his free time, he enjoys boxing and owns horses.
Harrison is always looking to progress and push himself to achieve greatness.
LYDIA STEELE
Assistant Block Manager
Lydia joined the block management team in March 2024 assisting the property managers with site maintenance and other admin tasks. In her spare time, Lydia enjoys sending time with her friends and family, she has a passion for photography and also loves animals.
Find out more today
At Griffin, we take pleasure in providing services to a high level of excellence, ensuring that our clients’ needs always come first. If you’re looking for a way to simplify your block management responsibilities, why not contact one of our specialists? We would love to answer any questions that you may have about us and our services and we will take the time to ensure that you are well-informed and able to proceed with confidence. You'll soon discover why we are the block management agency Essex property owners know that they can trust.
